Privacy/Compliance

Non-Discrimination Policy

Residential Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.
Llame al Residential Hospice
MAIN CONTACT NUMBER 1-866-902-5854 (TTY: 711).

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。
請致電 Residential Hospice
MAIN CONTACT NUMBER 1-866-902-5854 (TTY: 711).

View the complete notice of nondiscrimination here.

Compliance

Residential Hospice has implemented a Corporate Compliance Program that follows the Office of the Inspector General’s Compliance Program Guidance for Hospice Agencies.  In addition, Residential Hospice follows compliance recommendations developed by its accreditation agency, Community Health Accreditation Program (CHAP) and other compliance best practice organizations.

Residential Hospice maintains a confidential compliance hotline that can be accessed by any Residential staff member, Residential patient and/or family member, other health care professionals and the community at large. No retaliation is taken against anyone who contacts the company with a compliance issue, concern or question.

Compliance Contact:

Pamela Eulberg RN,MM,CNML,CHC
Vice President Quality and Compliance
Phone:  (630) 453-9260
Confidential Hotline:  (248) 524-6460

Privacy Practices

Residential Hospice values the privacy of medical information and the protection of patient privacy as an essential component of Residential’s vision to be the hospice company of choice for patients and providers.  Annually, every Residential Hospice team member receives training regarding patient privacy and is required to pass tests on HIPAA (Health Insurance Portability and Accountability Act) and PHI (Private Health Information).